Alpaca Tots

Terms & Conditions.

1. Those in charge of the child/children are solely responsible for the control, care and safety of their child/children at all times whilst at Alpaca Tots. The Field cannot accept any such responsibility.

 

2. Under no circumstance will The Field take responsibility for loss or damages to personal possessions during a play session.

 

3. Those in charge of the child/children are under no circumstances allowed to leave the building without taking the child/children within their care with them. If there is a party booking and parents leave their child/children, then they are the sole responsibility of the person who booked the party.

 

4. The Field reserves the right to require anyone, child or adult, to leave if their behaviour is likely to threaten the safety or enjoyment of others or wellbeing of the Alpacas. Attending adults are responsible for the safety of their child/children during each session. This includes the use of all materials and equipment and to ensure that you and your child/children behave in a way to not cause injury or abuse to other children, adults or the Alpacas.

 

5.We recommend that children wear clothing appropriate for playing outside as The Field will not be liable for any stains or marks on children’s clothes.

 

6. Please do not attend the session with your child if they are ill and risk infecting other children. The Field reserves the right to request a child leave the session if it is felt they are an infection risk to others. As an example, where a child has suffered from sickness and diarrhoea it is advised to avoid group activities for 48 hours.

Please also inform a member of staff if your child has had a toilet accident so the station/products can be taken away to be cleaned sterilised and replaced.

 

7. It is the responsibility of the parent/carer to ensure the child/children do not interact with any material/food substance that may cause an allergic reaction to their child/children.

 

8. We make every effort to supply play/crafting items that are either edible, non-toxic/ hypoallergenic. However we advise that all materials provided including foodstuffs are not to be consumed by the babies/toddlers as some products (despite being edible) may present a chocking hazard. We do not accept any responsibility whatsoever for any accident, allergic reaction or illness found to be directly attribute from any product or item provided. It remains the responsibility of the parent/guardian in attendance for supervising the children they are accompanying.

 

9. We do not keep any finished or part finished work from session craft activities. All materials or work remaining will be discarded. Please make sure you take your child’s work away with you.

10. During Parties it is bookers responsibility to ensure that absolutely no trash is left in the field or barn - The Field will clear the food that has been paid for only. All trash should be taken away by the booker.

11. The Parent and Party booker should also ensure that children are not damaging any of our equipment beyond any normal use. The Party booker will be solely responsible should any item become damaged and need replaced or should any item go missing after a private booking.

 

12. Cancellation Policy

Payments for bookings are non-refundable. If it becomes necessary for you to cancel your booking more than 24hrs before the booking, please tell us immediately and we will happily reschedule to another more suitable date.

If we need to change or cancel your booking

1. We do not expect to have to make changes to your booking, however sometimes problems happen, and bookings have to be changed or cancelled. We will only change or cancel your booking:

i.a.. if necessary to perform or complete essential remedial or refurbishment works; or

i.b. for other reasons unforeseen at the time you made your booking which are beyond our reasonable control. This may include occasions where The Field becomes inaccessible due to a Meteorological Office Severe Weather Warning or other unforeseen event.

2. If we do need to change or cancel your booking for the reason set out in Section i.a, we will do our best to offer you a suitable alternative booking. If we are not able to offer you a suitable alternative, or if you do not accept the alternative we offer, the booking will be deemed cancelled and we will refund you the total amount you have paid us for the booking.

iii. If we do need to change or cancel your booking in line with i.b, because it becomes impossible to deliver the booking due to unforeseen events beyond our reasonable control, we’ll do our best to offer you a suitable alternative booking for either the same dates or alternative dates. If you don’t accept the alternative we offer, the booking will be deemed cancelled and no refund of any amounts paid will be offered.



The Field has Public Liability Insurance